Dear Valued Guest
Sunset at the Palms is grateful that you have chosen us as your vacation destination.
We are thankful to see the relaxation of many of the travel restrictions instituted by countries around the world during the COVID pandemic.
Jamaica no longer requires a Travel Authorization or a negative test result prior to departure to this destination.
Canada no longer requires fully vaccinated travelers to have a COVID test done in Jamaica prior to returning to Canada.
The United States continues to require that a COVID test be taken 24 hours prior to the international flight and a negative result must be presented in order to return to the US.
Find the most update information on travel to Jamaica at www.visitjamaica.com.
Enhanced health and safety protocols are still in place, but are being reviewed and revised as world conditions permit.
We want to thank you in advance for helping Jamaica combat COVID-19 by following the protocols still in place established by the Government of Jamaica and Sunset at the Palms.
We encourage you to keep dreaming of traveling and to make your reservations to come see us soon!
Sr. VP Sales and Marketing
Sunset at the Palms
Regulations for international travel introduced by the governments of Canada and the USA require the following COVID testing in Jamaica prior to returning to these countries:
CANADA- Effective April 1, 2022, fully vaccinated travelers returning to Canada are not required to have a COVID test prior to their return.
USA-An antigen or PCR test is required 24 hours prior to the return international flight and negative test results must be presented for boarding the return flight to the USA.
Both PCR and Antigen testing will be available at satellite lab locations in Negril.
I-doc Concierge Wellness Services
Location: Boardwalk Village Negril
PCR Test-US$100 per person
Antigen Test-US$30 per person
Omega Medical Center
Location: Norman Manley Blvd
Antigen Testing only-US$40.00 per person
Nurse Heal JA
PCR Test-US$120.00 per person
Antigen-US$60.00 per person
Your Personal Concierge will assist with making appointments for all testing and arranging for discounted transportation for offsite testing.
Prices subject to change without notice.
To our valued guests, both past and future:
We’re all happy to see the world returning to the new “normal”, and COVID restrictions being revised and relaxed. The government of Jamaica has also revised some of the hotel procedures and protocols while keeping everyone – our guests and our staff – safe and healthy.
At Sunset at the Palms, we’re all about “Sensory Magic,” and now is no different. When you visit our resort, you’ll be able to see, smell and feel the changes we’ve made to keep you more comfortable, both physically and mentally.
We also want to remind you that Sunset at the Palms is a different type of resort, and some of the characteristics that help set us apart may also give you additional peace of mind.
We’re a small property – just 85 treehouse-style rooms – so it never feels crowded. There are no elevators and no busy nightclubs. And we’re surrounded by nature, with guest rooms spread throughout a beautiful jungle garden. Your closest neighbor might just be a hummingbird! Even our beach, where you can go to watch a beautiful and calming sunset, has plenty of space for the number of guests who consider us their home away from home.
We know you are drawn to Jamaica because you want to relax. You want to escape the pressures of daily life, and those stressors have truly multiplied in the past few months. We want you to enjoy a worry-free vacation, and we thank you in advance for adhering to these revised protocols and protecting yourselves and our staff.
A complete list of enhancements is available in the document below and we encourage you to ask us questions before and during your visit – but these are some highlights:
There’s one part of the magic – the feeling part – that was hard for us to wrap our heads around, but it’s the right thing to do and it’s an important change. In the past, guests were greeted with a smile as warm as the Jamaican sun and a hearty handshake. They generally left with a hug, which is also how we welcomed them back as return guests.
In this new era, guests will still be greeted by our warm smiles behind our masks, but we’re doing something different with our hands. You’ll see us put one hand to our heart in a simple but meaningful gesture that lets you know we’re welcoming you with Heartfelt Hospitality. It’s our new way of telling you how much we love our guests while remaining committed to our top priority: Keeping you, our staff and our beautiful island home safe and healthy.
We look forward to welcoming you to Sunset at the Palms when the time is right for you to travel!