Magical Events For Groups

Group Perks Conditions

• Free room nights calculation is based on one (1) free room night for every ten (10) paid room nights.
• Where we extend a Free Room, a US$2 per room per night room tax and a US$15 per room per night service charge will be applicable.
• Where we extend a Free Room, a per person charge of $50 will also be collected for the Club Mobay VIP arrival service which is part of the features of Sunset at the Palms. This feature may be added, but not removed from our packages. When booking The Treetop Suite, fast track VIP service for arrival and departure with the use of the Club Mobay Lounge is part of the package. Arrival and Departure flight detail are required.
• Minimum 3 nights stay, based on space available
• Maximum of 2 free rooms per group stay.
• VIP Arrival Service is not available on Local and/or Corporate rate

Group Policy

• Groups are 10 rooms or more travelling together for the same travel dates and purpose
• For the periods December 22, 2018 and April 30, 2019 and December 22,2020 and April 10, 2021, a seven (7) night minimum stay is required for all group bookings.
• For the periods May 1-December 21, 2019 and April 11-December 20, 2021, a three (3) night minimum stay is required for all group bookings.
• Group bookings are always on a REQUEST BASIS ONLY, and must be requested thru sprreservations@sunsetresortsjm.com.
• We will NOT accept any bookings through general reservations for five or more rooms with the same date patterns on any single reporting transmission.
• A maximum group size of 32 rooms is permitted.

Payment Schedule

• 10% of estimated revenue required to confirm the group 14 days after contract is issued.
• 50% Interim payment 90 days prior to arrival
• Final Payment 60 days before the group arrives.

Attrition Policy

Based on contractual agreement, the Hotel agrees to take out of inventory and the client agrees to fully utilize the guestroom block and/or food and beverage and meeting functions with the number of participants as outlined in the agreement.

• From 91 + days to arrival date, the group can reduce group block with no penalty with careful consideration to the group policies.
• From 61 to 90 days prior to the group’s arrival date, the group has an allowable reduction of 20% of the room block. Any rooms released at this time over the allowable 20% are subject to a penalty of one (1)night each
• From 31 to 60 days prior to the group’s arrival date, the group has an allowable reduction of 10% of the room block. Any rooms released at this time over the allowable 10% are subject to a penalty of two (2) nights each
• From 1 to 30 days prior to the group’s arrival date, the group has no allowable reduction. Any rooms released or cancelled are subject to a penalty equivalent to the value of the total number of nights reserved
• No shows: Rooms that are contracted for and do not turn up for check in will be charged the full room revenue for the dates of the reservation. Should the rooms be resold on the night(s), due consideration should be given for charges to be waived at the discretion of the hotel’s management

Cancellation Policy

• Group cancelled 91 plus days to the group’s arrival are subject to US$150.00 penalty.
• Group cancelled 61-90 days prior to the group’s arrival are subject to the initial deposit (10%) applicable as penalty.
• Groups cancelled 45 to 60 days prior to arrival are subject to a two-night penalty per room.
• Groups cancelled 30 to 44 days prior to the group’s arrival are subject to full length of stay penalty.